Select a Professional
What distinguishes one carpet cleaning company from another? This Checklist will ensure that you are asking the right questions:
____ Do They Have Good References?
Unfortunately the cleaning industry is filled with uneducated, uninformed, and sometimes downright unscrupulous companies. TRIUMPH Carpet Care enjoys one of the best reputations around. The area’s most seasoned floor covering experts, Interior Designers and Realtors refer our services exclusively.
____What Kind Of Experience Do They Have?
TRIUMPH Carpet Care is experienced in all types of fibers and soiling conditions, no matter how unusual they may be. We are also experienced in all methods of carpet cleaning. TRIUMPH Carpet Care is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we are probably familiar with it.
___Are They Well Educated In Their Field?
Sadly, most companies in our industry do not invest in educating themselves in their field. This robs them of the opportunity to learn the latest techniques and industry problems. Our company is certified by the IICRC (Institute of Inspection, Cleaning & Restoration Certification), the world’s most recognized body of certification for carpet and upholstery cleaners.
We have used the services of all of our known competition and found that not even one met the minimum IICRC standards of cleaning. In most cases, the cleaner applied one to three steps. Our carpet cleaning process calls for 11 important steps. Our other services call for at least 7 and as many as 11. Each one of these steps is incredibly important. These steps insure that you get the most thorough cleaning job ever.
___What Systems Do They Use?
The equipment a cleaning firm uses is very important. Many companies use outdated, ineffective equipment. Our company insists on the highest quality, most advanced, state-of-the-art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over-wetting your floors or fabric and without leaving a sticky residue behind.
____ Do They Understand Customer Service?
Our mission is to provide you with A Matchless Service Experience! We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible.
___Do You Get What You Pay For?
Never select a carpet cleaning company based on price. A low priced service can actually damage your floor or fabric costing you more in the long run. TRIUMPH Carpet Care charges more than other companies, but you get what you pay for. It’s impossible for a company to provide A Matchless Service Experience if they can’t afford quality employees, equipment, and training.
___Do They Use Top Quality Products?
Many cleaners try to make up their deficits by using poor quality products. Discount products tend to leave sticky residues behind and can sometimes discolor your floors or fabrics. TRIUMPH Carpet Care refuses to use such products. Insisting on top quality products provides you with cleaner fabrics and floors and a healthier indoor environment.
___Do They Guarantee Their Work?
After having an uniformed, uneducated, or downright unscrupulous carpet cleaner in your home, the hardest part is getting them back to fix the problem. At our company, we offer a 100% money-back guarantee. If you are not completely thrilled with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to remedy the situation. If you are still unimpressed, you owe us nothing and we will provide a 100% refund.
___Do They Offer A Referral Program?
For every new client you refer to TRIUMPH Carpet Care, we will send you a 10% referral commission. A certificate for 10% of the job will be mailed to you when the referred client pays their invoice. You may then either use the certificate toward services or redeem it for cash. Remember that we guarantee our work, so don’t hesitate to refer your friends, neighbors, or co-workers!